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RBI imposes a penalty of ₹5 crore on Axis Bank for non-compliance with regulatory norms


The Reserve Bank of India (RBI) has imposed, by an order dated 28 July 2021, a monetary penalty of ₹5.00 crore (Rupees Five crore only) on Axis Bank Limited (the bank) for contravention of/ non-compliance with certain provisions of directions issued by RBI on ‘Strengthening the Controls of Payment Ecosystem between Sponsor Banks and SCBs/ UCBs as a Corporate Customer’ dated 9 May 2019, ‘Cyber Security Framework in Banks’ dated 2 June 2016, ‘Reserve Bank of India (Financial Services provided by Banks) Directions, 2016’ dated 26 May 2016 (Updated as on 25 September 2017), ‘Financial Inclusion - Access to Banking Services – Basic Savings Bank Deposit Account’ dated 10 August 2012 and ‘Frauds – Classification and Reporting’ dated 2 July 2012. The penalty has been imposed in the exercise of powers vested in RBI under the provisions of section 47A(1)(c) read with section 46(4)(i) of the Banking Regulation Act, 1949 (the Act).


This action is based on the deficiencies in regulatory compliance and is not intended to pronounce upon the validity of any transaction or agreement entered into by the bank with its customers.


The statutory Inspections for Supervisory Evaluation (ISE) of the bank were conducted by RBI with reference to its financial position as on 31 March 2017 (ISE 2017), 31 March 2018 (ISE 2018) and 31 March 2019 (ISE 2019).


The examination of (i) the Risk Assessment Reports pertaining to ISE 2017, ISE 2018 and ISE 2019, (ii) the report of scrutiny carried out by RBI in the backdrop of the incident relating to fraud and related correspondence thereto, and (iii) the incident report submitted by the bank in June 2020 relating to a few suspected transactions and related correspondence, revealed, inter-alia, contravention of / non-compliance with the above-mentioned directions issued by RBI. In furtherance to the same, notices were issued to the bank advising it to show cause as to why the penalty should not be imposed on it for its failure to comply with the said directions, as stated therein.


After considering the bank’s replies to the notices, oral submissions made during the personal hearing and examination of additional submissions made by the bank, RBI came to the conclusion that the charges of non-compliance with/contravention of the aforesaid RBI directions were substantiated and warranted imposition of monetary penalty on the bank, to the extent of contravention of/ non-compliance with the aforesaid directions.

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